We want your purchase to be perfect. Keeping that in mind we offer free returns, exchanges and resizing (applicable for rings) for 15 days from order delivery, We can only accept the products without custom engraving or modification.
Please note that we also offer refunds within 15 days of the purchase date. If you prefer a refund instead of an exchange, kindly ensure that the product meets the same criteria as mentioned for exchanges—unused condition, original packaging, and the purchase invoice. We process refunds promptly, and you can expect the funds to be returned to your original payment method within 7 to 8 business days.
We offer free return shipping. You’ll receive complimentary return shipping on all resizing, exchanges, or refunds for all products within the 15 day money back policy.
We offer free shipping on all orders across India/USA.
The time taken for product delivery depends on multiple factors like courier company, status of the product, shipping address, etc.
Nitsy Jewelers is not responsible for any delay in delivery due to external factors. Alhough rest assured, we will do our best till your order is successfully delivered.
For “ready to ship” products, orders will be delivered within 5-10 business days and “make to order” products will be delivered within 10-22 business days as we make every product carefully especially for you